Customer Support is available 9-6 M-F at 1-800-726-1423 or email PDFs require Adobe Acrobat Reader
Needing to use the new file manager?

New FTP Information

If you use FTP to upload image files (or other files) to your website, you need to know about a change that is necessary, now that OmegaNet has moved its servers to a new data center.

To make your transfers more secure, we are now using SECURE File Transfer Protocol (SFTP). This means a small change to the host name you enter when you use FileZilla (or other FTP client). The old way looked like this:

The NEW way looks like this:


where “username” is the actual Admin Console username for your site.

It should connect without a port number, but if it doesn’t, try entering “22” in the Port blank.

Note the configuration of the Host with s

If you have trouble with “Quick Connect” you can create a connection by going to File > Site Manager. Click “New Site” and enter your information as outlined above. It will save your information, but it will require you to enter your password each time you connect.