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Rep Admin

 Admin Console

Most of your time will be spent on the Admin Console. Click on the link under “Current User” to go to the Admin Console (the exclamation point is a logout button)

In the Admin Console you will see several buttons, listed here in the order of priority you’re likely to most often, rather than the order that they appear in the Console:

      1. Account Type: Displays the type of site you have (Mfr, Rep, or Retail).
      2. Set Order Minimums: (Wholesale Web Sites) Set and edit the minimum first order and minimum re-order amounts for your line.
      3. Billing Options: Here you can select the payment methods you will accept. Methods you do not select here will not be available as a payment method when your customers check out.
      4. Feature Options: Here you decide what features you want on your site:
        1. Show Item’s Weight (If this is not checked, the contents of the “Weight” column of the Item spreadsheet will not be displayed).
        2. Show Item’s Dimensions (or size. If this is not checked, the contents of the “Dimensions” column of the Item spreadsheet will not be displayed).
        3. Show Thumbnails in the cart allows customers to see the image of the products they have ordered in the shopping cart.
        4. The long description column contains a UPC Code allows you to have this information in the View Details pop up window. This information must be added to spreadsheet in Column G.
        5. In the Page Layout section the option of Group Layout applies when the website has one image and several products listed under the image.
        6. Show Keyword Search (you can allow customers to search by the Keywords you put in your spreadsheet. If you don’t have Keywords, You can leave this option unchecked and the keyword dropdown won’t appear on your site.)
        7. Verify Credit Card Number During Checkout (for Retail Sites doing real-time credit card processing).
        8. Require CVV2 Credit Card Information (If your merchant account charges extra if you don’t get the 3- or 4-digit numbers on the backs of credit card you can check here to require it).
        9. Use Tracking Numbers (allows you to track items in orders)
        10. Allow Customer to Copy Registration Info (If a customer has already registered in another CAMEO EZ site, they can copy their information to your site without having to re-register.
        11. User colors designed for pages with dark backgrounds (changes certain template files to work visually on sites with dark backgrounds).
        12. Allow users to save the cart (part of the optional Rep Comm site)
        13. Require approval of new customer accounts (manual activation. This is for clients wanting to approve new customers before they can enter the web site. This feature is known as “Severely Restricted Registration”)
        14. Show thumbnails in the cart (Allows you to show thumbnail images of items in the shopping cart)
        15. Show the category picture at the top of category list (Manufacturer Sites. Displays the current Category picture at the top of the shopping pages.
        16. Allow blanks (white space) in Username & password fields in the user registration form. (If checked your registrants may use spaces in their login name and password).
        17. Hide Username & Password fields in the registration form (applies to Severely Restricted sites only. Allows customers to apply for entry to your site, but not be able to access it until you issue them a user name and password).
        18. Hide Username & Password fields in the registration form (applies to Severely Restricted sites only. Allows customers to apply for entry to your site, but not be able to access it until you issue them a user name and password).
        19. Manage Encryption Export Secure Key – For secure check out by your customers OmegaNet, Inc. has an encryption coding system that protects the information provided at checkout. The process of setting the encryption key will be performed with an OmegaNet, Inc. employee assigned to this task.

You will use this button to upload and update your price list spreadsheet. See “Spreadsheet Instructions” Click Here.

      1. Search (you can search by SKU, product name and the product ID used by the system)
      2. View all items (Shows a list of all items in the database, whether active or not. Click “Edit” to see and modify details of each item).
      3. Add Item (if you need to just add a few items and don’t want to import an entirely new spreadsheet, use this feature. Remember to export the spreadsheet to get the most up-to-date version before editing and re-importing a new spreadsheet. See “Import from file” and “Export to file” below).
      4. Delete Item (Allows you to enter a SKU to delete. Don’t use this feature if an item is discontinued but has been ordered in the past and you want it’s information to continue to appear in “Archived Orders” –See under “Order Manager”).
      5. Deactivate Items without Picture (if you want to not show the “No Picture Available” images on the ordering pages you can click this selection and the items without images won’t show on the product picture pages and won’t be available for ordering).
      6. Product Sets (more later on this feature)
      7. Volume Discount Table (more later on this feature)
      8. Import from file (This is how your product information gets to the web site database. You must upload either a CSV or Tab-delimited file, not Excel format. When you upload a spreadsheet, records for new items will be created, discontinued items will be de-activated, and new Categories will be created. “Update Database” should be left at “Yes”.

        NOTE: Do not check “Clear All” unless a serious mistake has been made and you MUST clear out your entire item database. This will replace all items and categories with new system ID’s. It is only for extreme situations and is not advisable if you have had orders, since checking “Clear All” will change the system Ids for all items and past orders will not display correctly. This option will ask you to enter your username as a precaution).

      9. Export to file (If you have made changes to the items through the “View all items” editor, you should export the spreadsheet before making large changes to a spreadsheet you intend to re-import).
      1. Image Configuration: Here you can decide the sizes (in pixels) you’d like your product images to be. Three sizes are created from each product image uploaded.
      2. Browse Images: (See the images you’ve uploaded and processed. Click the “S”, “M”, or “L” to see the existing small, medium and large images that have been created).
      3. Upload Image: Use this uploader to send a single product image and associate it with a SKU.
      4. Batch Import: Send as many as 10 product images at a time.
      5. Process Images: After uploading images (or a new spreadsheet) you must take this step to create the three sizes of images for the web site. If you change your image configuration (sizes), you should click “Force update of all images”, otherwise only new images are processed.
        Categories are created when you upload a spreadsheet, but you can also do that here.

      1. View All: See and edit existing categories, subcategories and subcategories2. Here is where you can select and upload pictures representing each category.
      2. Add Category (if a category isn’t already created by the spreadsheet import –see “Import from File” under “Item Manager” above.)
      3. Import from file: Import a list of categories. Seldom needed.
      4. Export to file: Also seldom needed, but will export the category info, including images, to a CSV file.
      5. Default Listings: (Manufacturers can choose the default page layout for their lines. Choices include “Thumbnail View” for lines with one item per image; “Group View” for lines with multiple items per image; “List View” for lines that don’t have images available. The customer will see a pricelist; and “Allow the user to choose”. Different selections can be made for each Category).
      6. Group Editor: Displays all Categories on one page. Allows deleting multiple Categories at once.
      1. Add/Edit Manufacturers: This is where you select manufacturers for inclusion in the web site. Once the manufacturer has been created and the Item Spreadsheet imported (see “Step by Step” for more), the Manufacturer will appear in the list of Manufacturers in the CAMEO EZ Library. To select the Manufacturer, simply check the box to the right of the Manufacturer name, then click “Update Selection” at the bottom of the page. Once you have selected a Manufacturer it will be bolded in the list and will have a checkmark in its box. Once you have selected the Manufacturer, its product pictures and information will appear on the web site.
      2. View Mfr Categories: This view shows you just the Manufacturers you have selected and the Categories represented by the Manufacturer.
      3. Contact Info: The contact information for the Manufacturers you’ve created and selected appears here, including the system ID, username and password.
        These setting must be made for the auto response e-mails to have content.
      1. Required Settings: Enter the email address you want to receive order and registration notification. You can make changes at any time and click “Update Changes” to make the change(s) effective.
        1. Admin Email Address: Enter here the email address you’d like to receive the automatic notifications of registrations and orders.
        2. Admin Email Name: If you’d like you can enter a name for your email address such as “John Smith”.
        3. Admin Reply Address: This is the address that shows as the “From” address on auto-response e-mails sent to customers when they register or place orders.
        4. Registration Confirmation: Enter a subject and body of the message you want the customer to receive when they register. You can enter anything you’d like. Click “Update Email” to save. The Registration Confirmation email the customer receives will also automatically contain the login and password the customer selected when registering.
      2. Registration Pending: Applies only to “severely restricted” sites. Enter a subject and body of the message you want the customer to receive when they register telling them that you have received their registration and will notify them when they have been approved to enter the site and assigned a login and password.
      3. Order Receipt: Enter a subject and body of the message you want the customer to receive when they place an order. The items they ordered will automatically display the items they ordered without shipping and tax.
      4. Lost Password: Enter a subject and body of the message you want the customer to receive when they request their password. The login and password will automatically be included with the message. The email will be sent to the email address they entered in the registration form. If their email has changed they will not receive this email. They will need to call the web site admin to receive their information. The web site admin will find their information under “Customers” in the Commerce Console.
      1. Registered Users: The list of all site users. View and edit their information.
      2. Pending Registrations: This only applies to wholesale sites that are “severely restricted”. This list will be customers who have applied for entry. To activate the customer, click “View/Activate Account”, give them a username and password (if you are not allowing the customer to choose his own) and click “Yes” beside “Activate Account?”. Finally click “Update” at the bottom of the page. The customer will automatically receive an email containing their login and password.
      3. Add User: Accomplishes the same thing as registration. You can use this to add your own users to the login database.
      4. Search Users: Use this feature to find specific users by their email address, last name, user name or customer ID.
      5. Export to file: Export the complete list or partial in CSV or Tab delimited format.
      6. Import from file: Import your current customer list and assign user names and passwords for instant access.
      1. Pending Orders: New orders go here. Find out full credit card information. Move orders to “Processed Orders” when you have dealt with them.
      2. Processed Orders: Shows orders moved from Pending.
      3. Archived Orders: Old orders you want to keep for future reference and reporting.
      4. Sales History Reports: This feature is still under development.
      5. Manage Gift Certificates: Allows use of coupons. Applies mostly to Retail
      6. Search: By name, SKU or Order ID.
      7. Export to file: Export orders in Quicken Interchange Format or XML for importation into back-office accounting systems.
  1. Information Page Wizard: Once we’ve built your pages the first time, you can edit them here. Or you can create new ones. See “Using Page Builder” for detailed instructions.
  2. Main Template: Here you can select the default template for pages displaying products from your Item spreadsheet. Thumbnail is the layout that shows a small image for each item; List View is a text price list without pictures. If you select Thumbnail, you will be asked to set the number of columns and the total number of items you would like on the page.
  3. Communication Portal: This only applies to sites with the optional “Rep Comm” site. Use this feature to add new users and passwords.
  1. View All: See, edit, or delete Gift Shows currently showing on the site.
  2. Add Event: Add a Show or select from a list of existing shows to modify.
  3. Export to file: If you want a CSV file with all show information.
  4. Import from file: If you want to upload an entire show schedule at once. Refer to the Export file for format.
  1. Legacy Reports: View past sales information
  2. Sales History Reports: View 7 reports related to sales. Use the calendar to select the date range. Click on the report and download as an excel spreadsheet.
  1. View All: See, edit, or delete Sales Reps and Territories currently showing on the site.
  2. Add Territory: Add a Sales Rep or select from a list of existing salesreps to modify.
  3. Export to file: If you want a CSV file with all Territory information.
    Import from file: If you want to upload an entire Sales Rep List at once. Refer to the Export file for format.