How Do I …?
This is a quick reference for performing various tasks in the CAMEO EZ system. Click the links to go to detailed online information and instructions. Instructions are also available as a downloadable PDF file.
- HOW DO I PUT PRODUCTS ON MY WEB SITE?
Manufacturers:
There are a couple of methods of putting products on your order-writing wholesale web site. The Spreadsheet Method is the easiest and fastest way to add large numbers of products, but the Admin Console’s Add Item feature allows you to easily and quickly add single items.
A. The Spreadsheet Method. The Item Spreadsheet is the heart of the CAMEO EZ e-commerce system. It allows you to work offline, organizing your entire line before uploading it to the web site. You can download a Sample Spreadsheet and get Instructions online.
NOTE: DO NOT delete columns from the spreadsheet. You can leave columns blank if they do not apply to you.
You must also import the product images. Click here for detailed information about preparing and importing product images.
B. Add Item Method. This method has the advantage of allowing you to enter products one at a time without dealing with an entire spreadsheet. It also allows you to add products to your web site if you don’t have access to a spreadsheet program. If you are adding items that need to appear in a new Category, you will need to first create the Category in the Product Categories manager.
In the Admin Console Item Manager is Add Item (Refer to the Reference section for instructions.)
You can import single product images in the Admin Console Image Manager. If you need to upload scores (or hundreds) of images, there are several ways to do so more efficiently than the Admin Console uploaders. Complete information on uploading product images and other files to your web site can be found in Preparing Product Images.
Sales Rep Agencies:
Rep Agencies can select multiple Manufacturer Lines by choosing them in the Admin Console under Rep Setup. Select the Manufacturer from the alphabetical listing and click the update button at the bottom of the page.
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- HOW DO I PUT A PRODUCT ON SPECIAL WHILE SHOWING THE ORIGINAL PRICE?
You can put an individual product on special by using the Volume Discount with the Volume being “1” (Click here to see how the Volume Discount works normally). If your regular price is $5.00 and your special price is $4.50, leave the regular/original price in the Price column of the spreadsheet (column H) or the Price field of the Admin Console Edit Item form. In the Volume Discount column of the spreadsheet (column AB) put “1=$4.50”. The system will recognize this as a special and will display the regular price with a strikethough and the special price in red.
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- HOW DO I CHANGE THE ORDER OF PRODUCTS ON THE PAGES?
One of the things that makes CAMEO EZ so “E-Z” is the fact that you just have to import a spreadsheet and the product images and you have an automatic ordering web site. However, “automatic” always means you give up a little control. It is possible to take control back, however, by doing a little work.
A. Manufacturers and Retailers. On Manufacturer and Retailer sites, products default to sorting by the SKU or Item Number of the product (Column E in the spreadsheet). Sites can be customized to display in Item Name order as well. However, you may wish to group items in neither Name or SKU order. Here’s how:
You will need to add two things to the start of the Name (Column F): A three digit number and double colons ( “::” ). These should precede the Name of the item for each product you want to group.
Example: If two products are named “Zebra Figurine” and Alabaster Tiger” but you want “Zebra Figurine” to be first, make Column F for those items say “001::Zebra Figurine” and “002::Alabaster Tiger”. The number and colons won’t show up on the page but the items will be in the order of the numbers. Better yet make Alabaster Tiger “005::”, that way you can come back later and insert a new number between them without renumbering all the items after that. Add numbers to all products you want to group.
B. Sales Reps. This doesn’t really apply to rep sites, since product information is controlled by the Manufacturers. In addition, there are sorting links on rep sites that allow the customer to sort the products.
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- HOW CAN I MAKE DIFFERENT PRICES APPEAR FOR SPECIAL CUSTOMERS?
You can give certain customers special pricing that is a percentage of your standard prices by creating a group, giving the group a percentage either below or above your wholesale or retail (MSRP) prices and assigning customers to the group. Complete instructions are here.
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- HOW CAN I DISPLAY A SPECIAL GROUP OF PRODUCTS FROM MULTIPLE CATEGORIES?
If you have products that are on special or discontinued and you want to display them on a page or pages regardless of what category they are in there are three ways to accomplish this:
1. New Category Method: You can duplicate the products on your Spreadsheet by copy/pasting the row and changing the category name in column A to “Special” or “Discontinued” or whatever you like (see spreadsheet instructions). Your new category will be displayed
2. Keyword Method: You can give the products you wish to display together the same keyword in column D of the spreadsheet (Keywords instructions). To link directly to pages with this keyword, a link will need to be created that looks like one of the following:
If the link is in a page content {$link}KeySearch&Keyword=YourKeyword
If the link is in the header or footer navigation <?=$link?>KeySearch&Keyword=YourKeyword
3. Modifier Method: If you prefer not to create a new category or keyword, you can add a “modifier” to the SKU number. To do this simply add a slash ( / ) and a capital letter to the end of the SKU number. EXAMPLE: ABC123/D might be the modifyer for a discontinued item. You may create up to 26 different modifiers. To link to the modifier page, a link will need to be created that looks like one of the following:
If the link is in a page content {$link}Modifier&mod=YourKeyword
If the link is in the header or footer navigation <?=$link?>Modifier&mod=YourKeyword
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- HOW DO I CHANGE THE ORDER OF THE CATEGORIES ON MY MAIN CATEGORY LISTING PAGE?
The Categories display in alphabetical order unless you assign an order to them. The method of changing the Category order is very similar to the method of changing the product order (see above).
To assign an order to your categories, go to your Commerce Console >> Product Categories >> View All. Click “Edit” for the category you want to assign a sort order to. In the Category Name blank you will see the current Category Name. To the beginning of the name, add a three digit number and two colons ( :: ).
Example: If the Category Name is “Pillar Candles”, and you want it to be first in the list, make the Category Name “001::Pillar Candles”.
Do not leave a space between the colons and the Category Name. The Category Name can be multiple words. If you do not assign a numeric order to some of your Categories, the unnumbered Categories will appear in alphabetical order after the numbered Categories. Your numbers need not be sequential. In fact, it is a good idea to skip numbers so you can come back later and insert new numbers if you need to. Categories you number will appear at the top of the list, as well as at the top of any dropdown lists in which they appear. Click the update button at the bottom of the page and you are done.
This method works for Subcategories as well as Categories. You can start your numbering over with 001:: within the Subcategory.
IMPORTANT NOTE: After you have done this you will need to update your product spreadsheet to reflect the Category Names as you have changed them with the numbers and double colons. Uploading a spreadsheet without the Category numbers will result in duplicate Categories.
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- HOW CAN I MAKE MY CATEGORY PICTURES LOOK THE SAME SIZE?
The Category Pictures are the Medium Size as indicated in Image Manager >> Image Configuration. You can make them any size you want, but to make them all look alike you need to start with images that are similar proportioned.
Example: Your image for Christmas Ornaments is very wide but not very tall, but your image for Holiday Candles is very tall and not very wide. Your picture for Holiday Party Favors, on the other hand, is about the same height as width. None of them extend beyond the Medium Size Image Configuration in any direction but the various original proportions affect the way they end up looking. The best solution is to make all your category pix the same proportions. If you make them all square (for example 800×800 pixels), or taller than they are wide, or whatever then they will all look pretty much the same. You may have to manipulate them in your photo editing software to change the proportions.
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- HOW DO I CHANGE THE SLIDE SHOW PICTURES ON MY WEB SITE?
To edit the pictures in the slide show, right-click on the picture you want to change to find out its name (it will be slide1.jpg, slide2.jpg, etc.). Create new images the same size and names as the ones you want to replace (your slide show images should all be the same proportion). Upload the new images using the File Manager (Admin Console >> File Manager). Click on the “images” folder and click “Upload” to upload your new pictures. They will overwrite the old ones. For more on the File Manager, click here.
If you have five slides and you want to add “slide6.jpg” and “slide7.jpg”, the code will need to be edited to add the new slides. If you have a Flash slideshow, there is an XML file. If you have a jQuery slideshow, the code may be on the page itself. Either way, the code will need to be edited to make the new slides show up.
Flash: The XML file is usually located in the root directory ( /html/ ) of the website. OmegaNet can edit the file for you or you can edit it in the File Manager in the Admin Console or use FTP to download the file and edit it in a text editor such as notepad. Simply copy the line that includes “slide1.jpg”, paste it on a new line and change the slide number to your new slide(s). Then save it or re-upload the file.
jQuery: Edit the HTML code for the page in the File Manager or download the file and edit it as outlined above.
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- HOW DO I UPLOAD FILES TO MY WEBSITE?
To upload any type of file (images, PDFs, Word Documents, etc.) to any folder on your website you can use the File Manager in the Admin Console. The File Manager will require you to put in your Admin Console username and password again, then you can navigate to the folder you want to upload to and use the uploader at the bottom of the page. More information about the File Manager can be found here.
Product images can be uploaded 10 at a time using the Batch Uploader under “Image Manager” in the Admin Console. The Batch Uploader will only upload to the /images/import folder.
You can also use an FTP (File Transfer Protocol) client software program or Windows Explorer to do this. Use ftp://images2.cameoez.com as the host name and use your Admin Console username and password for the FTP username and password. If you use Windows Explorer, type “ftp://images2.cameoez.com” in the address bar and enter your username and password when prompted. Then you can copy/paste or drag-and-drop your images to the “/images/import” folder.
You can also upload files in the Page Builder, but those files will only go into the /images/ folder.
To upload large numbers of files to any folder on your website it is best to use FTP (File Transfer Protocol). Click here for information about using FTP.
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- HOW DO I MAKE CHANGES TO MY HOME PAGE AND OTHER PAGES ON MY WEBSITE?
Product pages are managed through the Spreadsheet, but some changes can be made through the Admin Console >> Account Setup >> Feature Options, such as whether to display Keywords, Display UPC Codes in the dexription in column G (Please note that UPC codes are not a default setting on CAMEO EZ websites. Contact us and we will change the code so that UPC codes listed in column AC will be seen on the product pages), Dimensions, etc.
Information pages like the home page, About Us, Contact Us, etc. can often be modified in the Page Builder. Click here for instructions on using the Page Builder.
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- HOW DO I MODIFY THE CHECKOUT FORM?
Due to the integrated nature of the CAMEO EZ© System, you cannot have a completely custom Checkout form, but there are things you can add in to give your customer information specific to you and your policies. These add-ins are accomplished through a combination of file includes and switches in the Admin Console > Account Setup > Feature Options. Below is a list of these add-ins and how to activate them.
- Located at the very top of the form is an included file called “checkout_top.tpl”. This will allow you to put any message you choose where it will be the first thing the customer sees when they checkout. You can create a page in the Page Builder named “checkout_top” (the “.tpl” will be added automatically) and do anything you can normally do in the Page Builder.
That is not all that is necessary, however. A file must be created in the member_site folder also named “checkout_top.tpl” that calls the Page Builder page. You may prefer to have OmegaNet do this for you. Here is the code that goes in that file:
{include file="db:checkout_top.tpl"}
Now whatever you have put in your Page Builder page should display at the top of your Checkout form.
- The next included file is “checkout_continue.tpl” which is under the link to “Continue Shopping”. This is another all purpose template you can create in the Page Builder and say whatever you need to. Refer to “checkout_top.tpl” above for creating and installation information.
- Next in line, moving down the Checkout form is “checkout_terms.tpl”. This is different than the previous two because it has default information about using Terms as the billing method that appears on your Checkout form, but by creating your own template by that name you can customize the message. The default message is:
Note: Please do not select “terms” unless you have already set up an account with this vendor. If you wish to establish terms with this vendor, please contact them directly.
- Next is “checkout_billing.tpl” which comes right after the payment method dropdown list and before the input fields for credit card information. If you have information you want to convey about your credit card policies, you can use this template. Again, for creation and installation information, refer to “checkout_top” above.
- “checkout_ponumber.tpl” is another all-purpose file that let’s you insert information after the PO Number blank and before the Billing Address.
- “checkout_shipping.tpl” comes before the Shipping Address blanks, so you can convey information about your shipping policies. Refer to “checkout_top” above for creation and installation instructions.
- “checkout_cancel.tpl” appears at the “Cancel Date” blank on the form.
- “checkout_coupon.tpl” allows you to create a coupon that gives a dollar amount or a percentage off the order when the customer enters a coupon code. The coupon code blank will appear automatically if a valid coupon exists. See instructions here.
- Next is “checkout_repname.tpl” which simply allows you to change the default input label. By default the label says “Representative’s Name” but you can change it by using this template. If you have checked “Use Representative Names from Territories on Checkout” in the Admin Console>Account Setup>Feature Options, the representative’s name that the customer entered when he/she registered will be displayed.
- “checkout_comments.tpl” allows you to put your own special instructions above the “Comments/Special Instructions” box.
- “checkout_special.tpl” allows you to add a statement AFTER the Comments box.
- “checkout_termsagree” allows you, together with a choice in the Admin Console, to require the customer to check that they have read your Terms and Conditions and agree to them before they can checkout. In the Admin Console>Account Setup>Feature Options, check “Require Acceptance of Terms and Conditions on Checkout” and the customer MUST check the box that says he agrees to your Terms. In the “checkout_termsagree.tpl” you should put your Terms and Conditions. It will appear in a box with scrollbars. If you have done this and he does not check the box, he cannot checkout.
- Finally, at the very bottom of the page is “checkout_special2.tpl” where you can insert a final message.
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- HOW DO I GET STATISTICS ON VISITORS TO MY WEBSITE?
All CAMEO EZ©wholesale sites (except linked sites) now have Site Statistics through the Google analytics system.
Statistics have been accumulating since the transfer to the new server.
To upload files to your web site, Click the Upload Icon in the toolbar. Files will upload to the current directory, so you may need to first open the folder you want to upload to. To upload files, click the “Upload” icon. A window will open.
Click once on a file to select it, then click the Download icon in the toolbar or right-click on the highlighted file(s) and select “Download” from the menu. A box will pop up that will give you the option of opening the file in a program or saving to your computer.
If you need to download multiple files, use the “Archive” function. Click the “Archive” icon and a window will pop up which will give you the opportunity to name the archive file, select Zip compression or several Tar formats. Zip is preferred for the Windows operating system. By checking “Download?” your compressed file will automatically be downloaded to your default download location.
Creating New Files and Folders
To begin creating a page, called a “template” in the Page Builder, go to “Design a New Template” and enter the name of your new page without spaces. You can use any combination of capital and lowercase letters. The page name will be visible in the address bar of the user’s web browser but typically nowhere else. The extension (.tpl) will be added automatically so you should NOT add an extension, such as “.html”. Next, select the area in which you’d like to put the page: Public Site, Member Site, or Rep Communication Portal (the latter only applies to those OmegaNet Clients who purchased this feature). Click “Create Template” and you will be taken to the Page Builder’s “Information Template Builder” screen with a blank Page Builder Window.
If you want to modify a page that is already on the website, you will need to select the existing template. If you are not sure what your template is named, go back to the website, navigate to the page you want to modify, and then look at the address bar. The template name will appear immediately after the part of the address that reads ?template=